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The functional purpose of the SOLT wireless calling system is to reduce the effort customers need to obtain the required service or assistance. As a result, customer loyalty increases while the company’s financial performance improves.

In marketing terms, it can be described as follows:

CSI - Customer Satisfaction Index

It determines the probability of repeat purchase of the product and the positive recommendation to his/her friends and acquaintances.

CES - Customer Effort Score

The less effort a person makes to satisfy his/her needs, the higher his/her commitment to a company that has made life easier will be.

KPI - Key Performance Indicators

Control of business activity of employees, units and the company as a whole.

Personal staff pagers, wireless call buttons and monitoring displays are designed according to high engineering standards, with a focus on reliability, serviceability and clean, functional design.

The system is designed for long-term continuous operation, is supported by extensive technical documentation and integration materials, and is used in staff call systems, warning systems and Andon systems.

This approach makes it easy to integrate SOLT solutions into existing business processes, including integration with CRM and ERP systems, without dependence on closed or disposable solutions.

In practical deployment, SOLT wireless calling and paging systems are most frequently implemented in restaurants and hotels, where rapid service response and coordinated staff interaction directly influence customer satisfaction metrics.

At the same time, the wireless service call system architecture remains industry-neutral and is widely applied in retail environments, healthcare institutions, manufacturing facilities, swimming pool areas and other open public spaces that require reliable internal communication and measurable operational control.

Wireless Call buttons

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Call displays

Pager Receivers for Staff

Network & Tools